Be Inspired, Every Day.

The Account Manager supports the leadership of key accounts within a constructive and creative operating environment. The role requires strong organizational skills, proactive client management and an ability to coordinate integrated projects across disciplines. The Account Manager is responsible for ensuring the smooth day-to-day running of accounts, maintaining high standards of delivery and contributing to the success and profitability of clients’ brands.

Account Managers must enthusiastically advocate BrandExtract’s philosophy and approach, embodying the agency's values and stewarding each brand worked on with discipline and care.

They are expected to build strong client and internal relationships, foster collaboration and consistently model best-practice account management skills.

Key Tasks and Responsibilities

Client

• Serves as the daily contact for assigned clients, building strong and professional relationships.
• Demonstrates a clear understanding of the client’s business, industry trends and category challenges.
• Champions BrandExtract internally and externally, ensuring work is aligned with brand and business objectives.
• Partners with senior team members to identify opportunities to add value to client relationships.
• Anticipates client needs, providing proactive recommendations and solutions.

Creative

• Translates client goals and strategies into clear and inspiring briefs.
• Ensures accurate and comprehensive briefing to internal teams.
• Reviews creative work for accuracy, relevance and alignment with the brand strategy before presentation.
• Supports senior team members in preparing client presentations, ensuring delivery is professional and compelling.

Finance

• Monitors budgets and ensures projects are delivered on time and within scope.
• Prepares estimates, purchase orders, and project reconciliations in partnership with Project Management.
• Ensures timesheets are kept up to date and submitted on schedule.
• Flags potential scope changes or risks to profitability to senior management early.

Traffic / Production

• Works closely with Project Management to ensure resources are appropriately allocated.
• Monitors timelines and deliverables, escalating potential risks to deadlines.
• Helps maintain productive and collaborative relationships across departments.

Planning/Strategy

• Contributes to the development of marketing strategies and creative briefs in collaboration with Senior Account Managers, Account Directors and Strategists.
• Maintains awareness of competitive activity and industry trends to inform client work.
• Brings insights from market research, campaign performance and client interactions to the team.

Media

• Coordinates with media partners and internal teams on campaign execution.
• Ensures media deliverables are aligned with the broader brand and creative strategy.
• Monitors campaign results and supports reporting to clients.

Management

• Ensures accounts are running smoothly at a day-to-day operational level.
• Manages workflow between clients and internal teams, ensuring clarity and accountability.
• Supports senior leadership in maintaining strong client relationships.
• Provides mentorship and guidance to junior account executives as needed.

BrandExtract

• Shares learnings, best practices and insights with colleagues to build collective knowledge.
• Actively participates in agency initiatives and contributes to building a positive, collaborative culture.
• Seeks personal development opportunities and contributes to the professional growth of the team.

Requirements for the Position

Education & Experience

• 3–5 years’ experience in an agency, consultancy or client-side marketing role, with exposure to integrated accounts.
• Relevant degree in Marketing, Communications, Advertising or Business.
• Proficiency in MS Office, G-Suite and project management/collaboration tools.
• Solid understanding of branding, marketing communications and digital channels.

Sills and Attributes/Key Competencies

• Strong client service orientation with a proactive, solutions-driven mindset.
• Excellent communication and presentation skills.
• Highly organized with exceptional attention to detail.
• Ability to manage multiple projects under tight deadlines.
• Team player who thrives in a collaborative environment.
• Confident, professional, and able to instill trust in clients and colleagues.
• Demonstrates initiative and a growth mindset.

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As an intern at BrandExtract, you'll get to choose from a variety of fields and get hands on training in areas like managing accounts, assisting in web development, building social media plans, and creating striking visuals. You will collaborate with experienced BE employees on big budget projects for real clients across various industries.

We are an inclusive and diverse work culture that offers interns an opportunity to learn and contribute. Being an intern at BE you'll have access to ongoing learning and training, happy hours with coworkers, volunteer opportunities and more. If that sounds interesting to you, we invite you to learn more about internships at BrandExtract.

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